In this document you will find information about how we process your personal data. We, that is: Skilled at Safety Tomasz Jaguś – the owner of the brand Ratowacze.pl. We process your data if you give it to us, e.g. in the contact form, in order to use our services available on the website https://ratowacze.pl/ (hereinafter: the “Website”), and also when we establish or maintain contact related to the ongoing service of our Clients (we hope you will join them) through other communication channels, such as e-mails, phone calls, text messages or traditional post.
personal data CONTROLLER
The controller of your personal data is Skilled at Safety Tomasz Jaguś, with its registered office at Podłęże 785/6, 32-003 Podłęże, Poland.
You can contact the controller:
- by phone: +48 793 705 103
- by e-mail: kontakt@ratowacze.pl
- by post to the controller's registered address.
THE SECURITY OF YOUR DATA
Whenever we process your personal data, we do so in line with the requirements of the GDPR – this is our profession, so you can rest assured that your data is safe 😉 We apply the technical and organisational measures required by law and, above all, determined by the changing security environment, to ensure the security of the processing of your personal data.
PURPOSES AND LEGAL BASES OF PERSONAL DATA PROCESSING
 Purpose of data processing |  Legal basis of data processing |
| Concluding and performing the contract – order | Article 6(1)(b) GDPR – concluding the contract (including taking steps towards concluding it) and performing the contract – with regard to the ordering party |
| Article 6(1)(f) GDPR – legitimate interest: communication with contact persons regarding the performance of the contract – order | |
| Receiving enquiries and replying to them (via the form available on the Website or by e-mail, phone or post) | Article 6(1)(f) GDPR (legitimate interest – enabling contact with the controller, receiving enquiries about the services offered and replying to them) |
| Promotional and marketing activities, including via electronic communication tools (e.g. e-mail). Certain forms of communication, such as sending newsletters, may require additional consent under separate legal provisions | Article 6(1)(f) GDPR (legitimate interest – direct marketing of our own services); |
| Article 6(1)(a) GDPR (consent) – if you consent to receiving marketing communications, e.g. newsletters; consent can be withdrawn at any time, and its withdrawal does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal | |
| Analytical and statistical activities concerning users' activity on the Website using cookies or other similar technologies. Installing cookies for this purpose may require your additional consent under separate legal provisions | Article 6(1)(f) GDPR (legitimate interest – analytical and statistical activities concerning the Website in order to develop and improve our services |
| Displaying adverts on the Website tailored to the user's activity | Article 6(1)(a) GDPR (consent) – if you consent to receiving personalised adverts by accepting marketing cookies on the Website. Consent can be withdrawn at any time; its withdrawal does not affect the lawfulness of processing carried out on the basis of consent given earlier |
| Establishing, exercising or defending possible legal claims | Article 6(1)(f) GDPR (legitimate interest – pursuing or defending claims, debt collection activities) |
PERSONAL DATA RETENTION PERIOD
We will process personal data for as long as necessary to achieve the purposes described above. Depending on the legal basis, this will be in particular:
- the period of performing the order;
- the period of cooperation;
- the period of correspondence or keeping in touch;
- until an objection to the processing is raised – in cases where data is processed on the basis of legitimate interest (described in the table above);
- until consent is withdrawn – in cases where data is processed on the basis of consent (e.g. marketing communication).
After the period indicated above, we must still store personal data for the period in which the law requires us to store it (e.g. tax regulations – for payments for services provided / products purchased, they require us to keep transaction records for 5 years) and for the period necessary to establish, pursue and defend claims – where applicable. After these periods the data will be deleted.
RECIPIENTS OF PERSONAL DATA
The recipients of your personal data are entities providing services to us, such as IT services (website hosting, technical support and maintenance of the website, website management); payment operators; our accountants; courier and postal service providers; and entities and authorities authorised to receive data under the law.
RIGHTS RELATED TO PERSONAL DATA PROCESSING
In connection with the processing of your personal data, you have the following rights:
- the right of access to your data, the right to rectification, the right to erasure in cases provided for by law, the right to restriction of processing, the right to object – where your data is processed on the basis of legitimate interest;
- if you believe that we process your data in breach of the applicable regulations, you can also lodge a complaint with the President of the Personal Data Protection Office (UODO) – before exercising this right, however, we suggest contacting us to clarify any doubts.
OBLIGATION TO PROVIDE DATA
Providing data is voluntary, but it may be necessary for the purposes for which it is processed, i.e. replying to an enquiry, ordering a service, buying products in the Ratowacze shop, concluding and performing a contract or using the Website – e.g. the contact form.
COOKIE POLICY
When you visit the Website (hereinafter also the “Service”), we may collect information from the user such as cookie identifiers and information collected through cookies or other similar technologies.
Cookies are IT data, in particular text files, which are stored on the user's end device and are intended for using the Website's pages. Cookies usually contain the name of the website they come from, how long they are stored on the end device and a unique number.
Cookie identifiers, as well as information collected through cookies or other similar technologies, may in some situations constitute personal data.
The entity placing cookies on the Website user's end device and accessing them is the Website Operator
Cookies are used to:
- enable users to use the Website and ensure that its features work correctly (Necessary cookies);
- create statistics that help us understand how users use the Website, which allows us to improve its structure and content (Analytical cookies);
- display personalised adverts based on the user's activity (Marketing cookies).
The Website uses two main types of cookies: “session cookies” and “persistent cookies”. Session cookies are temporary files stored on the user's end device until they leave the website or close the software (web browser). Persistent cookies are stored on the user's end device for the time specified in the cookie parameters or until the user deletes them.
The Website uses the following types of cookies:
| Cookie name | Retention period | Cookie type | Purpose |
| cmplz_banner-status | 1 year | Functional | Necessary cookie. Remembers that the user has closed the consent banner so that it is not displayed on subsequent visits. |
| cmplz_policy_id | 1 year | Functional | Necessary cookie. Stores the version of the cookie policy the user responded to – if the policy changes, the banner is displayed again. |
| cmplz_consented_services | 1 year | Functional | Necessary cookie. Records the services the user has consented to. |
| cmplz_functional | 1 year | Functional | Necessary cookie. Stores information about the cookies necessary for the website to work, which are always active. |
| cmplz_preferences | 1 year | Functional | Necessary cookie. Stores the user's decision regarding preference cookies. |
| cmplz_statistics | 1 year | Functional | Necessary cookie. Stores the user's decision regarding statistics cookies. |
| cmplz_marketing | 1 year | Functional | Necessary cookie. Stores the user's decision regarding marketing cookies. |
| woocommerce_items_in_cart | Until the end of the session | Functional | Necessary cookie. Tells the shop that there are products in the basket. |
| woocommerce_cart_hash | Until the end of the session | Functional | Necessary cookie. Stores a hash of the basket contents so that the shop can detect changes to the basket. |
| wp_woocommerce_session_* | 2 days | Functional | Necessary cookie. A unique customer session identifier that allows the shop to remember the basket contents and the details of the order being placed. |
| __stripe_mid | 1 year | Functional | Necessary cookie. Set by the payment operator Stripe (WooPayments) to prevent payment fraud. |
| __stripe_sid | 30 minutes | Functional | Necessary cookie. Set by the payment operator Stripe (WooPayments) to prevent fraud during the current session. |
| __ssid | 13 months | Functional | Necessary cookie. Set by the Sift service used by Stripe (WooPayments) to detect payment fraud. |
| __cf_bm | 30 minutes | Functional | Necessary cookie. A Cloudflare cookie set by InPost services (pick-up point map, InPost Pay) to protect against automated traffic (bots). |
| bid_1_password_protected_auth | Until the end of the session | Functional | Necessary cookie. Set when visiting a password-protected page so that subsequent visits from the same browser do not require the password again. Contains an encrypted version of the password. |
| wordpress_logged_in_* | Until the end of the session | Functional | Necessary cookie. Set after logging in to a shop account. Contains encrypted data identifying the logged-in user. |
| wordpress_sec_* | Until the end of the session | Functional | Necessary cookie. Protects account login against forgery. Contains a random string used to verify the login. |
| wordpress_test_cookie | Until the end of the session | Functional | Necessary cookie. Checks whether the user's browser supports cookies. |
| wfwaf-authcookie-* | 1 day | Functional | Necessary cookie. A security cookie of the Wordfence plugin, used to protect the website and verify the permissions of the logged-in user. |
| _GRECAPTCHA | 6 months | Functional | Used by Google reCAPTCHA to distinguish users from bots and protect forms from abuse. |
| rc::a | No expiry (browser storage) | Functional | A browser local storage item used by Google reCAPTCHA to distinguish users from bots. |
| rc::b | Until the end of the session (browser storage) | Functional | A browser session storage item used by Google reCAPTCHA to distinguish users from bots. |
| rc::c | Until the end of the session (browser storage) | Functional | A browser session storage item used by Google reCAPTCHA to distinguish users from bots. |
| _ga | 13 months | Analytical | Set by Google Analytics (only after consent to statistics cookies). Used to distinguish users in aggregate website visit statistics. |
| _ga_* | 13 months | Analytical | Set by Google Analytics (only after consent to statistics cookies). Stores the state of the visit session for statistical purposes. |
| sbjs_session | 30 minutes | Analytical | Set by WooCommerce (order attribution). Stores information about the current visit session for statistical purposes. |
| sbjs_current | Until the end of the session | Analytical | Set by WooCommerce (order attribution). Stores the source of the user's current visit (e.g. search engine, link). |
| sbjs_current_add | Until the end of the session | Analytical | Set by WooCommerce (order attribution). Stores additional data about the current visit, e.g. the landing page. |
| sbjs_first | Until the end of the session | Analytical | Set by WooCommerce (order attribution). Records the source of the user's first visit to the website. |
| sbjs_first_add | Until the end of the session | Analytical | Set by WooCommerce (order attribution). Records additional information about the user's first visit. |
| sbjs_udata | Until the end of the session | Analytical | Set by WooCommerce (order attribution). Stores basic data about the user's device and browser. |
| sbjs_migrations | Until the end of the session | Analytical | Set by WooCommerce (order attribution). A technical cookie ensuring the compatibility of the stored data. |
| wc_cart_hash_*, wc_fragments_*, wc_cart_created, storeApiNonce, storeApiCartHash, storeApiCartData | Until the end of the session or until browser data is cleared (browser storage) | Functional | Necessary browser storage item. Local storage and session storage used by WooCommerce to display the basket contents quickly. |
| cmplz_cookie_data | Until the end of the session (browser storage) | Functional | Necessary browser storage item. Session storage used by Complianz to manage the consent banner. |
When the user visits the Website for the first time, a banner will be displayed informing them about the use of cookies and allowing them to manage them. The user can manage the cookies installed on their device, i.e. consent to all categories of cookies or only some of them. They can also withdraw their consent at any time by clicking the “Deny” button. If the user accepts the installation of all categories of cookies, they should click the “Accept”button. To manage the settings for a given category of cookies, click the “Cookie settings”button, move the relevant switch on the cookie banner and then click the “Save and close”button. The “Cookie settings” button is located in the bottom left corner of the Website. Managing cookies does not apply to necessary cookies, which cannot be disabled or rejected.
The user can also change cookie settings at any time in the settings of the software used to browse websites (web browser). By default, web browsers allow cookies to be stored on the user's end device. These settings can be changed, in particular to block the automatic handling of cookies in the browser settings or to notify the user each time a cookie is placed on the Website user's device. Detailed information about the options and ways of handling cookies is available in the web browser settings.
ANALYTICAL AND MARKETING TOOLS USED BY THE WEBSITE
Third parties may use cookies and similar technologies to collect or receive information from the Website or elsewhere on the Internet and use it to provide measurement services and ad targeting. By managing your cookie settings, you can decide whether you consent to the collection and use of information for ad targeting. For example:
GOOGLE ANALYTICS
The Website uses Google Analytics, a web analytics tool provided by Google that gives insight into the Website's traffic. We use this tool to create statistics in order to adapt the content of our web pages to Users' preferences and to keep optimising them.
You can prevent cookies from being installed by adjusting your browser settings. You can also prevent Google from collecting data generated by cookies and relating to your use of the Website by installing a browser add-on that blocks Google Analytics scripts, available here. You will find more information about Google Analytics here.
Because the Google Analytics tool is used, personal data obtained in connection with the use of the website may be transferred outside the European Economic Area. In such a case, personal data is transferred on the basis of standard contractual clauses concluded by the Controller with the tool provider. We encourage you to read the data processing agreement, including the standard contractual clauses that form part of it.
Information on how Google uses data collected when you use its partners' websites and apps is available here.
GOOGLE ADS
This is a tool that allows us to measure the effectiveness of advertising campaigns, including analysing the collected data. Google Ads allows our adverts to be displayed to people who have visited the Website in the past. Information about how Google processes data in connection with Google Ads is available here.
